Job Summary
At Rovo, we believe quality goes beyond compliance—it's embedded in every step of our value chain, from product conception to customer satisfaction. As a Quality Coordinator, you will champion a holistic approach to quality management, ensuring that our garments reflect our values of craftsmanship, durability, compliance, and customer delight. In this cross-functional role, you will work closely with design, production, sourcing, and sustainability teams to embed quality into systems, processes, and culture—moving beyond inspections to drive long-term product excellence.
Key Responsabilities
Quality Governance
Collaborate with cross-functional teams to define, document, and continuously improve quality standards across the entire product lifecycle.
Support the integration of customer feedback, product testing data, and market insights into quality improvement loops.
Act as the voice of quality in product development meetings, balancing creative vision with durability, functionality, and risk mitigation.
Partner with suppliers to align on quality expectations, proactively addressing potential challenges through joint planning and training.
Preventive Quality Assurance
Coordinate early-stage product reviews to identify potential quality risks in materials, construction, or design.
Oversee pre-production quality readiness—including lab testing coordination, compliance checks, and process capability reviews.
Develop and manage risk-based quality strategies, including control plans and preventative measures for high-risk styles or suppliers.
Quality Data & Reporting
Analyze quality-related data across production, returns, and customer feedback to identify trends and systemic issues.
Maintain quality KPIs and dashboards to track progress and impact of initiatives.
Develop and share clear reports that inform strategic decisions around suppliers, product categories, and process improvements.
Continuous Improvement & Training
Facilitate root cause analyses and corrective action planning when quality issues arise—focusing on systemic prevention rather than reactive fixes.
Support the implementation of lean quality tools (e.g., FMEA, PDCA, Pareto analysis) to elevate team capabilities.
Build quality awareness through training sessions and knowledge sharing across internal teams and external partners.
Compliance & Standards Alignment
Ensure ongoing alignment with legal requirements, customer specifications, and internal policies (e.g., care labels, composition tags, and testing standards).
Stay up to date with evolving quality certifications and industry best practices (e.g., ISO, GOTS, OEKO-TEX, REACH).
Support sustainability and traceability initiatives through quality-integrated documentation and oversight.
About us
As one of the leading agencies in Portugal, our reputation for excellence is a testament to our philosophy of pushing the boundaries in textile sourcing and production.
Over the years, we have brought our expertise and industry insight to 150+ apparel, fashion, and luxury clients, working exclusively with factories that share our ethos of transparency, quality, and environmental responsibility.
We believe that exceptional products require not only a deep understanding of the industry, but also an unwavering dedication to constant improvement and innovation. That's why we approach every project by leveraging our extensive network of suppliers to explore and adopt new trends in manufacturing, technology, and sustainability.
We are committed to minimising our environmental impact, supporting ethical practices, and promoting positive social change to create a more inspiring future for all.
